Knowledgebase: Packages
Why isn't my credit on my invoice?
Posted by wireadmin admin on 03 October 2008 06:14 PM
If you placed an order and an item is out of stock or sold out, your invoice should state that the item was out of stock or sold out. If you paid for the order with a credit card, then we issue a credit to your credit card. If paid for the order through PayPal, then we will send that amount to you via PayPal. If you placed an order and did not receive an approval number at the time of placing the order, then we will subtract the amount in question before charging your credit card. Please Note: Credits may take up to one week before the credit shows up on your credit card account.
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