Knowledgebase: General
How Do Gift Certificates and Promo Codes Work?
Posted by Rose M on 07 December 2010 01:52 PM

Gift Certificates


Wire-Sculpture is happy to offer Gift Certificates for those special someones - and on special occasions, we even give Gift Certificates away for free!

Promotional Gift Certificates are designed to be fun rewards for our customers. However, due to technical limitations, the following restrictions apply on all Gift Certificates:

  • Multiple Gift Certificates cannot be combined into a single Gift Certificate
  • Only 1 Gift Certificate may be used per order
  • Wire-Sculpture Gift Certificates may not be used on other websites, and other sites' Gift Certificates may not be used on
  • Please be sure to save the email containing your Gift Certificate number. For promotional Gift Certificates (given as part of sales, not purchased), we are unable to resend or look up the Gift Certificate number. 

Troubleshooting Gift Certificates

While we make every effort to make using a Gift Certificate fun and easy, sometimes technology just doesn't work the way we expect. If you're having trouble using a Gift Certificate, try the following suggestion:

  1. Please make sure that your Gift Certificate is for and not for
  2. Make sure that you are entering the gift certificate information in the correct box which is on the payment page of checkout (this will not work in the promo code box).
  3. When entering in the information, please enter it as given to you. For example, please make sure you have the exact capitalization, and do not include any extra spaces.
  4. If you are still having problems, try entering a zero at the beginning of your voucher number.
  5. If none of the above recommendations seem to solve the problem, please contact one of our customer service representatives.

Promo Codes

Promo codes are special codes designed to give customers discounts or free shipping at checkout. Only 1 promo code may be used per order.

Promo codes are case sensitive, so please be sure to type the code in exactly as it is written. All promo codes on Wire-Sculpture have a deadline for their use, so be sure to use your promo code by its expiration date.

More Questions? Please submit a ticket or call us at 1-877-636-0608 between 8:00am - 5:00pm Mountain Time

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