- NEW DVD Series – Stone Setting with Bezels
- Tube Set Charm by Kim St. Jean
- Prong Basket Pendant by Kim St. Jean
- NEW DVD Series – Stone Setting with Cold Connections
- New DVD Series – Stone Setting with Wire
- NEW DVD Series: Introduction to Stone Setting by Kim St. Jean
- Featured Tool: Bracelet Bending Plier
- NEW Dvd by Eva Sherman
- Fun, Fast Fold Forming DVD Series
- Double Band Ear Cuff from Alex Simkin
Daily Wire Tip Nov. 11: Taking Orders and Payment at Shows
Daily Wire Jewelry Making Tip for
November 11, 2010
I purchased the complete Beginner Series, and really love making the jewelry. I am having a very hard time keeping wire in stock. You stated that you take orders for some of the jewelry, like the unisex bracelets. Do you have the customer pay a percentage when placing the order, pay for the whole item in advance, or pay when it is received?
-Cindy in El Paso, Texas
Wow Cindy, to be making and selling your jewelry so quickly that you can’t keep wire in stock – what a wonderful dilemma! Yes, to be able to get an item like a bracelet or a ring to fit a customer perfectly, I take a lot of orders. When I take an order, I collect payment in full; in exchange, I pay for the shipping, which is a tax deduction if you have a business.
I would like to advise you never to make and ship an item, and then sit around waiting for the payment! If you take credit cards, you could swipe the card and then not submit it for payment until the item is received, but that too can be a challenge as occasionally a customer will stop payment on either a credit card or a personal check! The Wire-Sculpture Faculty and I talk a lot about taking orders, types of payment and how to close sales in our Definitive Guide – which really is a valuable tool for anyone who is serious about selling their work.
Answer contributed by Dale “Cougar” Armstrong
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